Returns and Replacement Form

Please read the terms and conditions listed below before filling out this return and replacement form.

Terms and Conditions for Returns and Replacements

  • Terms and Conditions for Returns and Replacements
  • Customers can return or request for replacement if the product not receive as advertised.
  • The customer can get a 100% full refund within 4 working days after Playtech receives the product from the customer.
  • Customers need to send back products to Playtech for return/replacement via courier only also customers can request for reimbursement of courier charges from Playtech.
  • Customers should return all accessories and freebies with the product’s original box in its original condition for return/replacement.
    Any missing accessory, Freebie, or box will result in rejection of return/replacement.
  • Return/Replacements are not applicable on dislike or change of mind please read product details before buying.
  • Return/replacement is not applicable if the product is unsealed by the customer and facing issues due to compatibility, please read the product details and combability details before you order.  
  • Customers should not place any tape or write anything on the product`s box or accessory or product itself.
  • Products Under Warranty can only be replace and return according to warranty policy of that brand. please check warranty terms and conditions page for more information.
  • Playtech Reserve the right to reject and accept any return and replacement request. the final decision will be made by senior management in case of any dispute.
  • Failing to comply with terms and conditions will result in the rejection of the return/replacement.